Privacy Policy

Account information: Name, email address, phone number, and password when you create an account.

Order information: Shipping address, billing details, and payment information (card data is processed by Stripe and not stored on our servers).

Usage data: Pages visited, products viewed, browser type, device type, and IP address — collected automatically via cookies and analytics tools.

Communications: Messages sent to us via the contact form, email, or WhatsApp.

• Process and fulfil your orders, including sending order confirmation and tracking updates.
• Manage your account and provide customer support.
• Send transactional emails (order confirmation, shipping notifications, password reset).
• Send marketing communications — only with your explicit consent, and you may opt out at any time.
• Improve our website, product offerings, and user experience using aggregated analytics.
• Detect and prevent fraud or abuse.

We use essential cookies for site functionality (session management, cart persistence) and optional analytics cookies. You may disable cookies in your browser settings, though some features may not function correctly.

We do not sell or rent your personal data. We share it only with:

• Payment processors: Stripe, for secure card processing.
• Delivery partners: Courier services, to fulfil your orders.
• Email/SMS providers: For transactional and marketing communications.
• Analytics: Aggregated, anonymised data only.

All third-party partners are contractually required to handle your data securely and in compliance with applicable law.

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for accounting and legal compliance. You may request deletion of your account data at any time (subject to legal retention requirements).

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Opt out of marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at our contact page.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text.

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of the site after changes constitutes acceptance.

For privacy-related queries, contact us via our Contact Us page or reach out on WhatsApp at +91 96251 99929.